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Find quick answers to your questions below or contact LocoMX at:


CHAT ONLINE Live Chat
TOLL FREE 1-888-685-8566
LOCAL 256-704-3000
EMAIL support@locomx.com

Order Status
• Has My Order Shipped?
• How do I change quantities or cancel an item in my order?
• How Do I Track My Order?
• My order never arrived.
• An item is missing from my shipment.
• I received the wrong product.
• My product is missing parts.
• When Will My Backorder Arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Product Returns
• Donde puedo conseguir un formulario de retorno/intercambio?
• How do I return an item?
• Where can I get a Return/Exchange Form?
• What is the return policy?
Shipping
• International Shipping
• Shipping to Canada
• United States Shipping Rates
• Do you ship to my country?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Payment and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• What are my payment choices?
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Gift Certificates and Coupons
• How do I buy/redeem a gift certificate?
• How do I use a coupon?
Product Sizing
• Sizing Information
LocoMX
• LocoMX Store Hours